Our Terms & Conditions

We, us - The Little Confetti Company
You, Your - the person who is entering into this contract, our customer

Entering our terms and conditions

All orders that you place on this website, or via email or verbally will be subject to acceptance in accordance with these terms and conditions

Copyright

It is not permitted to publish or copy any part of www.thelittleconfetticompany.co.uk . This includes text, images, designs and products without the consent of The Little Confetti Company. Legal action will be taken in such cases.

You are responsible for ensuring that you have permission to use any material (e.g. poems, verses) you ask us to include in your wedding stationery and in particular you indemnify us against any action brought against it for breach of a third party's copyright.

Copyright exists in creative works such as hymns for 70 years after the death of the writer. During that period, it is illegal to reproduce the works in any form without the permission of the copyright holder (or their appointed agent). Therefore, should you wish to reproduce the text of a hymn in your Order of Service, you will need the permission of the copyright holder. You will find details of the copyright holder at the bottom of each hymn's page, although many of the hymns are out of copyright due to their age.

Prices

Our prices are subject to change without prior notice. Any price increase will not affect any confirmed orders.

Variations within the order

The majority of products we use on our wedding stationery are handmade so a slight variation in colour and materials may occur and may differ slightly from the photographs on our website.

Our wedding stationery is handmade and therefore may differ slightly from card to card. This is not deemed as faulty.

If product specifications from our suppliers change we will endeavour to offer you an alternative of the same or better quality at the same price as your initial order.

If the client orders Wedding Stationery in stages then we cannot guarantee continuity of design

Proofs

Proofs of inserts for wedding stationery will be sent to the customer before proceeding with the order. It is the customers responsibility to check their proof carefully. We accept no responsibility for incorrect personalised stationery if signed proofs were not properly checked and incorrect personalisation details were provided to us or if the client requests not to amend/view any proofs.

We will not proceed with the order until the customer confirms that the proof is correct by sending us a signed proof form in the post.

Proofs will only be processed once the deposit payment has cleared.

Once the proof has been confirmed as correct, any amendments will incur a charge.

Payment

A non-refundable deposit of 30% of the total amount is required on placing an order for stationery and 20% for balloons and venue decoration.

Stationery and all items except balloons - The balance of the payment is required before the shipment of your order.
Balloons and wedding/venue decoration - The balance of the payment is required 14 working days before the event date

Delay in payment at any stage will result in delay of your order

We receive payment for stationery and balloons by cheque (made payable to The Little Confetti Company) or on line via PayPal (an invoice will be sent by email). For all other items, you can pay via the Add to Basket button, using a debit or credit card online. As such, by clicking Proceed to Checkout, you are agreeing to these Terms and Conditions here within.

Ordering

Stationery orders take approximately 4-6 weeks from receipt of signed proof. All other items will be delivered within 14 working days, except where stated otherwise in product description.

Delivery

All orders within the UK will be sent via Royal Mail recorded or special delivery. A signature will be required to confirm receipt of delivery. 

The Little Confetti Company accepts no responsibility for goods lost in transit.

Delivery dates are given as estimates. We cannot, under any circumstances, be held liable for any losses arising due to failure to meet such delivery dates. If you have not received your order, you must notify us as soon as possible.

We cannot be held responsible for delivery delays caused by any other third party. If for any reason your order is delayed we will always inform you immediately.

Amendments to a Stationery Order

If the customer requires amendments after confirming that the proof is correct and printing of personalised details has already started, then this will incur a charge at our discretion, to incorporate materials and labour invested. If the error is ours, there will be no charge.

If delivery has already taken place and an amendment is needed to the order, The Little Confetti Company will ask that the original, incorrect stationery is returned to us before the amendments are made. Postage will be reimbursed if the error is that of The Little Confetti Company.

Cancellation of Order

In the event of any cancellation of Wedding Stationery, The Little Confetti Company has the right to retain the 30% deposit and, if the cancellation is received after work commences, then The Little Confetti Company has the right to collect the final payment to cover the costs already incurred.

If the order is cancelled prior to receipt of signed proofs there will be no additional costs other than the 30% deposit already paid.

In the event of any cancellation of Balloons or venue decoration, The Little Confetti Company has the right to retain the 20% deposit.

Returns

In the unlikely event of a complaint, the customer must notify us in writing within 7 days of receiving their order. No claims will be entertained after this period. Refunds or exchanges can only be given where merchandise is found to be faulty or the specifications of the order haven't been met.

Privacy Policy

No personal information is collected or held by The Little Confetti Company for any other purpose than the processing of stationery requests, the payment of orders or the answering of queries.

Health and Safety

Please be aware that due to the small parts on our cards they are not suitable for young children. Burst Balloons should also be removed immediately and disposed of.

Thank You for Reading!